New York State Medicaid
Have a Medicaid plan? What is covered, what you pay, and which providers are in network depend on your specific plan. Confirm the details with the number on your card and Moses Medical before booking.
If you use New York Medicaid, participation, copays, referrals, authorizations, and covered services can vary by plan. Bring your current card and call (646) 741-2111 before your visit so the office can help you identify the questions to ask your plan.
Care and coverage questions
Coverage for primary care, specialist visits, and lab work depends on your Medicaid arrangement and the service being requested.
Current Moses Medical care options include internal medicine for blood pressure, cholesterol, and chronic condition management, dermatology for skin concerns, mental health for mental health support, and podiatry for foot care. Ask your plan whether the specific visit is covered.
Our wound care team treats diabetic ulcers and chronic wounds. We run lab tests on-site and can help coordinate outside imaging or therapy referrals when your provider orders them.
Before Your First Visit
Bring your managed care ID card. Some plans require members to choose a primary care provider. Call your plan to ask what applies and whether a Moses Medical provider can be selected under your product.
Not sure if your Medicaid is active? Call the NY Medicaid Helpline at 1-800-541-2831 or check at health.ny.gov. The office can also collect your plan information before a visit, but an eligibility response is not a guarantee that a service will be paid.
Some managed care plans require a referral or authorization before a specialist visit. Ask your plan and the office what is needed and how long the process may take.
Other benefits to ask about
Some Medicaid plans offer non-emergency transportation when eligibility and advance-notice requirements are met. Call the number on your card to ask whether a ride benefit applies to your visit.
Preventive-service coverage varies by plan, age, medical need, and billing details. Ask your plan what applies before the visit.
Medicaid members can also ask about mental health visits at Moses Medical, including evaluation, medication questions or management when appropriate, and referral planning for therapy or counseling when needed. Bring your card so the front desk can help confirm any plan requirements.
For a full breakdown of how managed care plans work at Moses Medical, read our Medicaid, MetroPlus, and Fidelis coverage guide. If you or a family member has diabetes, see our guide on diabetic wound care and prevention.
If your Medicaid coverage has lapsed or you are waiting on a renewal, ask about current self-pay options before booking.
Call your plan about transportation and coverage, then call Moses Medical at (646) 741-2111 to book a visit.
Before the visit
Confirm the exact plan, provider, and service
A plan name alone does not confirm payment. Use the member number on your current card to ask about the specific product and visit. An eligibility response is not a guarantee that a claim will be paid.
- Is Moses Medical in network for this exact product?
- Is the requested provider in network?
- Does the visit need a referral or authorization?
- What copay, deductible, or coinsurance may apply?
- Are lab work, imaging, and medications billed separately?
- What should you bring to the appointment?
Moses Medical care options
Review the visit that matches your concern, then ask your plan and the office about network participation, referrals, authorization, and coverage for that specific visit.
Two calls can prevent confusion
Call the member-services number on your card for benefit and network questions. Then call Moses Medical at (646) 741-2111 with your current card and the care option you need. Final payment depends on the plan's rules and how the visit is billed.
Need help choosing?
Start with the care option that fits your concern.
Browse care options or call the office. We can help narrow down the choices.